Programme crashed and asking for activation key again

I successfully downloaded ImFusion Labels and began annotating for a project. Unfortunately, the program suddenly stopped during the annotation process. When I tried to access it again, I was prompted to re-enter the activation key.

After re-entering the activation key, I received an error message (screenshot attached) indicating that the key has been used too many times.

Screenshot 2024-07-21 225207

Hi Jayaruban,
I will PM you with details on how to reactivate your license.
Best,
Federico